ISO9001 Deployment near Atlanta: Internal and External Issues
After working in the Atlanta area for the past 30 years, I have something to say about trying to establish […]
back end IT incompetence
Auditor, back end IT incompetence, customer service, ISO Auditing, outsourcing, Registrar, Uncategorized
Factors to Consider while Choosing an ISO9001 Registrar
I’ve worked as an auditor for three registrars. I “get audited” in my role as quality manager by a fourth. My consulting clients “get audited” by 5-6 others. Therefore I, a person with exposure to 10 different registrars, have something to contribute on the topic of choosing an ISO9001 Registrar.
Airbnb, back end IT incompetence, business startups, call centers, corporate drones, customer service, Hilton Corp, hospitality, lack of alarm systems, outsourcing, Uncategorized
My Experience with AirBNB Customer Support
This is an actual exchange between me and Airbnb that occurred over the last week. I appreciate them giving me blog material, not that there is any shortage of this kind of incident.
