My Experience with AirBNB Customer Support
This is an actual exchange between me and Airbnb that occurred over the last week. I appreciate them giving me blog material, not that there is any shortage of this kind of incident.
Category: corporate drones
The Case of the Dog Bite Lawsuit
Delta is being sued again because of a passenger being bitten by a “support animal.”
Flight Attendants and the “Amorphous They”
The flight attendants, the most customer facing member of a complex organization, are reacting “negatively” to the new Delta uniforms.
Two Reasons Business Startups Fail
There are two main reasons business startups fail
