Audit Findings are anything an auditor finds. The best kind of finding is “in conformance” where the auditor determines the requirement, and then has evidence of conformity, and so you’re good. Here is what to know about Audit Findings. An opportunity for improvement is a possible improvement that is in the public domain that an […]
Here is a rundown on How Not to Fail at ISO9001–Clause 4.1, External Issues. The requirement is: The organization shall determine external and internal issues that are relevant to its purpose and its strategic direction. The organization shall monitor and review information about these issues. How to address this requirement: Well, the verbs here are […]
The question comes up, as it applies to ISO9001, what is failure? If it is in everyone’s interest that you succeed, and you get your piece of paper that says you are ISO certified, it means you didn’t fail, right? Well, I am going to give you an opinion, based on 500 ISO audits, based […]
My latest course, “How Not to Fail at ISO9001” is now available on Udemy, which is the famous online training and educational store. Here’s the link: https://www.udemy.com/course/how-not-to-fail-at-iso9001/learn/lecture/34733460#content This course is for newly appointed ISO coordinators, process owners, and other business professionals who need to know how to apply the clauses of the ISO standard to […]
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