Emergency Mismanagement of the Lahaina Wildfire
As part of our ongoing study of human failure, we’re looking at the mismanagement of the Lahaina Wildfire. Wildfires happen […]
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As part of our ongoing study of human failure, we’re looking at the mismanagement of the Lahaina Wildfire. Wildfires happen […]
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This is an interesting story of how not to fail using alarm systems. A case like this is interesting to
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We’re going to take on the project of understanding How Not to Fail with regard to the Davenport Building Collapse.
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Today we’re writing about the Reading Chocolate Factory explosion, and how to avoid disaster. Due to the tragic loss of
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This is the second part of the unpredictably long story involving “safety shoes”, as required by various companies. Based on
I am in 50 businesses a year, and the most common and serious problem I see is lack of an effective corrective action program. Your corrective actions aren’t working for a reason. The corrective action program is the most important thing in ISO. Without it, you don’t change anything. Nothing improves.
We need to talk about this. One of the reasons people go through all of the ISO registration stuff in
Invariably the companies that do the best job at ISO9001 are the ones with the strongest internal audit program. Here are four examples.
This is an actual exchange between me and Airbnb that occurred over the last week. I appreciate them giving me blog material, not that there is any shortage of this kind of incident.