We’re going to tackle the Louisville School Bus Catastrophe now. This crisis, which has still not been completely resolved, has in it a lot of the elements we have talked about that contribute to human failure. The most important part of this story is that it’s only a matter of time before it blows up […]
This is the second part of the unpredictably long story involving “safety shoes”, as required by various companies. Based on a few minutes of research, there is an excellent probability right now that everybody’s safety shoes are undocumented and not auditable. Here is Part One. (Link) Disclaimer: If your research is different from any of […]
I’ve worked as an auditor for three registrars. I “get audited” in my role as quality manager by a fourth. My consulting clients “get audited” by 5-6 others. Therefore I, a person with exposure to 10 different registrars, have something to contribute on the topic of choosing an ISO9001 Registrar.
We need to talk about this. One of the reasons people go through all of the ISO registration stuff in the first place is to lower the consumer’s risk. When a consumer buys a article or does a service, he or she benefits from some assurance from a third party that it is all legal […]
This is an actual exchange between me and Airbnb that occurred over the last week. I appreciate them giving me blog material, not that there is any shortage of this kind of incident.
Thanks for clicking JimShell.com. Once in awhile, I have something interesting to say, regarding quality systems, business analysis, projects, and Why People Don't Do Their Jobs.
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Fill in the contact form and this thing will go away, and you can go back to the article.
Thanks, Jim
