How to Fail: The Louisville School Bus Catastrophe
We’re going to tackle the Louisville School Bus Catastrophe now. This crisis, which has still not been completely resolved, has […]
outsourcing
Auditor, design engineering, fake ISO cert, Fake NSF stamps, ISO Auditing, lack of alarm systems, outsourcing, Uncategorized
The Case of the “Unsafety Shoes” (Part 2)
This is the second part of the unpredictably long story involving “safety shoes”, as required by various companies. Based on
Auditor, back end IT incompetence, customer service, ISO Auditing, outsourcing, Registrar, Uncategorized
Factors to Consider while Choosing an ISO9001 Registrar
I’ve worked as an auditor for three registrars. I “get audited” in my role as quality manager by a fourth. My consulting clients “get audited” by 5-6 others. Therefore I, a person with exposure to 10 different registrars, have something to contribute on the topic of choosing an ISO9001 Registrar.
Auditor, customer service, design engineering, Fake CE Marks, fake ISO cert, Fake NSF stamps, ISO Auditing, lack of alarm systems, outsourcing, Registrar
How to Spot a Fake ISO Certificate
We need to talk about this. One of the reasons people go through all of the ISO registration stuff in
Airbnb, back end IT incompetence, business startups, call centers, corporate drones, customer service, Hilton Corp, hospitality, lack of alarm systems, outsourcing, Uncategorized
My Experience with AirBNB Customer Support
This is an actual exchange between me and Airbnb that occurred over the last week. I appreciate them giving me blog material, not that there is any shortage of this kind of incident.
