ISO9001 Auditing Atlanta’s Multinational Workforce
Insights from an ISO Consultant in Atlanta As an ISO Consultant in Atlanta, the industrial sector is one of the […]
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Undue Delay: The Loophole That Bites Back
The phrase “Undue Delay” is a tempting strategy, but not foolproof. In our latest training video, Miriam arrives flustered and
A Conversation about ISO9001 Telephone Auditing
Here’s a conversation I recently had with Chat GPT regarding the fine art of Telephone Auditing. I still have several
Now Available: Why People Don’t Do Their Jobs
Now available on Amazon is my latest book, “Why People Don’t Do Their Jobs: The Four Root Causes of Everything”.
System Fail: Online Ordering Ace Hardware Version
Here is the story of the System Fail: Online Ordering Ace Hardware Version on Christmas Eve. We have talked about
Why Your Nail Shop Went Broke
While doing research for my new book, “Why People Don’t Do Their Jobs”, I came across the following scene in
How to Develop a Terrible Workforce
In the spirit of Deming, we’re going to take on the project of workforce development, namely how to develop a
Threat to Quality: The Workforce is Impaired
We’re going to share some statistics today about how the workforce is impaired. This is part of our overall understanding
Non-compliance: Why do people speed?
Today’s project is to look into the question: Why do People Speed? . The practice of speeding, in the car
How to Fail: The Louisville School Bus Catastrophe
We’re going to tackle the Louisville School Bus Catastrophe now. This crisis, which has still not been completely resolved, has
