What to Know: History of ISO9001

History of the ISO Standard First, a little history lesson. This is the History of ISO9001. This system started in the mid-19th century and was focused on shipping. If you were a manufacturer, and wanted to hire a ship to transport your goods you had a problem. This might be on some long voyage. You […]

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The Hubei Bridge Collapse

This is not as interesting as some of the other things that have emerged from Wuhan in the past couple of years. . The Hubei Bridge Collapse will let us go through the thought process of cause analysis. This will let us better think about why this happened. Here is the video: Let’s start with […]

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How Not to Fail at ISO9001: What is Failure?

The question comes up, as it applies to ISO9001, what is failure? If it is in everyone’s interest that you succeed, and you get your piece of paper that says you are ISO certified, it means you didn’t fail, right? Well, I am going to give you an opinion, based on 500 ISO audits, based […]

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How Not to Fail at ISO9001–Dear Production Manager

Dear Production Manager: Sorry about all of the confusion around the ISO9001 stuff. You know it’s for your own good, right? I am trying to tell you how not to fail at ISO9001. You’re being asked by your conscientious ISO coordinator to put some time and effort into some system of documentation that you don’t […]

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How Not to Fail at ISO9001–Dear Sales Manager

Dear Sales Manager: I am sure you’re excited about getting your ISO certification. The reality was that this was your idea, right? You needed it to go after some piece of business. The message of How Not to Fail at ISO9001 is important to you. Well, I have a couple of things for you. In […]

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How Not to Fail at ISO9001–Dear Top Management

Dear Top Management Thanks for taking a few minutes to read this. Hopefully I can save you some effort by telling you how not to fail at ISO9001. I know you’re conflicted. You signed up for all of this with a set of expectations, and with some understanding of the cost, and not knowing the […]

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