This is not as interesting as some of the other things that have emerged from Wuhan in the past couple of years. . The Hubei Bridge Collapse will let us go through the thought process of cause analysis. This will let us better think about why this happened. Here is the video: Let’s start with […]
The question comes up, as it applies to ISO9001, what is failure? If it is in everyone’s interest that you succeed, and you get your piece of paper that says you are ISO certified, it means you didn’t fail, right? Well, I am going to give you an opinion, based on 500 ISO audits, based […]
Dear Design Engineer: I know you won’t read more than a few words of this, so I’ll get straight to the point. Design planning is for your own good. You can go back to what you are doing now, unless you want to know why. My Design Story You see, Design Engineer, I used to […]
Dear Production Manager: Sorry about all of the confusion around the ISO9001 stuff. You know it’s for your own good, right? I am trying to tell you how not to fail at ISO9001. You’re being asked by your conscientious ISO coordinator to put some time and effort into some system of documentation that you don’t […]
Dear Sales Manager: I am sure you’re excited about getting your ISO certification. The reality was that this was your idea, right? You needed it to go after some piece of business. The message of How Not to Fail at ISO9001 is important to you. Well, I have a couple of things for you. In […]
Dear Top Management Thanks for taking a few minutes to read this. Hopefully I can save you some effort by telling you how not to fail at ISO9001. I know you’re conflicted. You signed up for all of this with a set of expectations, and with some understanding of the cost, and not knowing the […]
Congratulations on being named to your new job. I wrote a book for you, and it’s about to be published. You can thank me later. If it makes you feel any better, there are a million active ISO certificates in the world, so there are a million of you. Check back later on jimshell.com for […]
After as much research I feel like doing, I can’t tell exactly where you are. I am going to go out on a limb and say that you are in China, where these things are made.This source says the sellers have quality inspectors and a lot of other employees over there doing supplier quality work. […]
Rather than wait in line at Covid testing, or go to the big box store to do shopping, I worked on my car. This is the story of what I did on Black Friday, formerly the busiest shopping day of the year, this year to be passed by Cyber Monday. 6:30 AM: Jack Up Car […]
A Play in One Act Time: 9PM on the 18th. The Project: Ordering online from the Big Box Hardware Store. I am on the phone with someone from customer service. Me: I’d like to check on my order. Customer Service Guy: Sure. Do you have your order number Me: No. Can you look it up? […]
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