Links and References Why People Still Don’t Do Their Jobs

01 Introduction Links and References

American Society for Quality

https://asq.org/quality-resources/iso-9001

Origin of the Five Why Method

https://www.mindtools.com/a3mi00v/5-whys#:~:text=Origins%20of%20the%205%20Whys,%22go%20and%20see%22%20philosophy/

5 Why Maintenance Example

https://www.indeed.com/career-advice/career-development/5-whys-example

Entropy

https://www.google.com/search?sca_esv=577833058&rlz=1C1CHBF_enUS725US726&sxsrf=AM9HkKmPIA2ALsvBkByk_5U-_DE4u2BFKQ:1698678974360&q=entropy&si=ALGXSlZCBshTM3a3nPTSW0d1OmQeBUrki5Qh9AN-DmLhmhgYObnUtwRgzfnBgf-E5Zuet3bsnDI2vIpEZQgUgffPzPnIR-bQ9A%3D%3D&expnd=1&sa=X&sqi=2&ved=2ahUKEwiGnOqmiJ6CAxWFrYkEHdB5CREQ2v4IegQIIBAY&biw=1292&bih=598&dpr=1

02 The Fishbone of Failure Links and References

ASQ

https://asq.org/quality-resources/fishbone

Ishikawa

https://jmedicalcasereports.biomedcentral.com/articles/10.1186/1752-1947-5-120#:~:text=The%20Ishikawa%20diagram%20was%20invented,head’%20represents%20the%20main%20problem.

Balloon Crash

https://www.npr.org/sections/thetwo-way/2017/10/17/558406419/report-blames-pilot-in-deadly-balloon-crash-but-also-points-finger-at-faa

Another Balloon Crash

https://www.kob.com/new-mexico/ntsb-investigation-finds-pilots-drug-use-contributed-to-hot-air-balloon-crash-that-killed-5/

NTSB investigation form

https://www.ntsb.gov/Documents/6120_1web_Reader.pdf

Experience Curve

https://www.extension.iastate.edu/agdm/wholefarm/html/c5-208.html

03 What to Do if your Boss is an Idiot Links and References

13% of the workers in Germany feel their boss is incompetent

https://docs.iza.org/dp11825.pdf/

85% of workers blame bad bosses

https://www.shrm.org/about-shrm/press-room/press-releases/pages/survey-84-percent-of-us-workers-blame-bad-managers-for-creating-unnecessary-stress-.aspx

Workers waste between 10 and 50% of their time due to bad bosses

https://trainingindustry.com/magazine/jul-aug-2020/measuring-the-impact-of-a-bad-boss/

Nearly 24% of the workforce is working for the worst boss they ever had.

https://blog.perceptyx.com/nearly-a-quarter-of-all-employees-are-working-for-the-worst-manager-theyve-ever-had#:~:text=Employees%20Are…-,Nearly%20a%20Quarter%20of%20All%20Employees%20Are%20Working%20for,Manager%20They’ve%20Ever%20Had&text=TEMECULA%2C%20Calif.%2C%20June%2013,the%20%E2%80%9Cworst%20boss%E2%80%9D%20label.

82% of the workforce would quit their jobs due to a bad manager

https://www.goodhire.com/resources/articles/horrible-bosses-survey/

TV Managers

https://www.yardbarker.com/entertainment/articles/the_best_and_worst_tv_bosses/s1__34256969#slide_2/

30 best TV bosses ranked

https://www.goldderby.com/gallery/best-tv-bosses-ranked/

Bosses people love to hate

https://www.naukri.com/blog/tv-bosses-who-exhibit-toxic-behavior/

Terrible Bosses from TV and Movies

https://www.pynhq.com/blog/unforgettably-terrible-bosses-from-movie-and-tv-history/

Toxic Bosses from TV Shows

https://www.businessinsider.com/toxic-bosses-from-tv-emmys-succession-game-of-thrones-2022-9

Most popular TV bosses by state

https://www.gcu.edu/blog/gcu-experience/most-popular-movie-and-tv-bosses-in-America

Seven Habits of Highly Effective People

Course: The 7 Habits of Highly Effective People

Character Ethic

Character Ethic vs. Personality Ethic—Change the Way You Think

Wikipedia

popular literature began to focus more on short-cuts and easy ways to manipulate situations or to get what you want.

https://en.wikibooks.org/wiki/Seven_Habits_Study_Guide/Paradigms_and_principles#Character_vs._personality_ethic

Science of People

https://www.scienceofpeople.com/how-to-win-friends-and-influence-people/

People Don’t Want a Promotion

5 reasons why people turn down promotions, from stress to a lack of commitment

Peter Principle

https://en.wikipedia.org/wiki/Peter_principle

https://www.amazon.com/s?k=peter+principle+book&i=stripbooks&hvadid=604483627863&hvdev=c&hvlocphy=9010767&hvnetw=g&hvqmt=e&hvrand=2968112393565455272&hvtargid=kwd-297540573736&hydadcr=21900_13324139&tag=googhydr-20&ref=pd_sl_8pswr7lm81_e

The Dilbert Principle

https://www.harpercollins.com/products/dilbert-principle-the-scott-adams#:~:text=The%20Dilbert%20Principle%3A%20The%20most,his%20enormously%20popular%20comic%20strip.

04 Mediocrevisors Links and References

Team Leader Actual time spent

https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/unlocking-the-potential-of-frontline-managers

https://opexlearning.com/resources/leader-standard-work/8712/

Qualities of a Good Supervisor

https://tandemhr.com/qualities-of-a-good-supervisor-how-to-recognize-leadership-from-within/

Supervisor Standard Work

What is Leader Standard Work?

05 People Don’t Know What Their Job Is Links and References

Job unhappiness

https://www.cnbc.com/2022/08/12/job-unhappiness-is-at-a-staggering-all-time-high-according-to-gallup.html

1 in 3 people know their role at work

2 out of 3 people don’t know what they’re even supposed to be doing at work

Frederick W. Taylor

https://tailoredthinking.co.uk/blog/2021/8/10/job-descriptions#:~:text=Where%20do%20Job%20Descriptions%20Come,of%20a%20role%20at%20work.

Current attitude toward job descriptions

https://www.spiceworks.com/hr/talent-management/news/50-percent-candidates-feel-job-descriptions-use-annoying-buzzwords/

Half of employees know what’s expected of them at work

https://news.gallup.com/businessjournal/186164/employees-don-know-expected-work.aspx#:~:text=Based%20on%20Gallup’s%20work%20with,t%20really%20own%20this%20task.

21% of people can’t answer the question “how do you spend your time at work?”

63% of employees say they deal with poor communication around needs and goals.

https://www.nbcnews.com/better/pop-culture/28-percent-us-can-t-answer-question-how-do-you-ncna953806

Examples of poorly written job descriptions

https://blog.ongig.com/writing-job-descriptions/poorly-written-job-descriptions-examples/

Less than 10% of the professionals in their field know what they’re doing

How many people in your profession actually know what they are doing?

Impact of poorly written job descriptions

https://www.sheakley.com/blog/full-service-hr/impact-of-poorly-written-job-descriptions/#:~:text=Impact%20on%20hiring&text=A%20poorly%20written%20job%20description,is%20expected%20from%20each%20position.

Importance of having clear job descriptions

https://www.jobnet.com.mm/employers/blog/employer-branding/importance-clear-job-descriptions

Average salary of a CPA in Denver

https://www.glassdoor.com/Salaries/denver-cpa-salary-SRCH_IL.0,6_IM234_KO7,10.htm

Lack of employee ownership and accountability

https://www.linkedin.com/pulse/how-lack-defined-roles-hurting-smbs-eric-strafel/

82% of employees have little or no ability to hold someone accountable

The impact of unclear responsibilities and expectations on people and work

How to deal with undefined expectations at work

https://work.chron.com/deal-undefined-expectations-work-31093.htmlhttps://work.chron.com/deal-undefined-expectations-work-31093.html

How to make yourself indispensable

https://www.michaelpage.ae/advice/career-advice/growing-your-career/seven-tips-make-yourself-indispensable-work

Managers absolutely hate to write job descriptions

https://www.tlnt.com/articles/why-managers-absolutely-hate-to-write-job-descriptions

https://www.compensationcafe.com/2011/08/why-managers-hate-job-descriptions.html

4 things we hate about job descriptions and how to make them better!

06 Entrenched Mediocrity Links and References

GM Recall cost per part

https://time.com/46483/gm-recall-ignition-switch-1/

GM Recall  Cost fo Fix

https://repairpal.com/estimator/gmc/sierra-1500/ignition-switch-replacement-cost#:~:text=The%20average%20cost%20for%20a,price%20of%20Ignition%20Switch%20Replacement.

GM Switch Recall

https://en.wikipedia.org/wiki/General_Motors_ignition_switch_recalls#:~:text=The%20faulty%20ignition%20switch%20caused,decisively%20to%20the%20serious%20issue.

The Emperor is Far Away

https://en.wikipedia.org/wiki/Heaven_is_high_and_the_emperor_is_far_away#:~:text=Heaven%20is%20high%20and%20the%20emperor%20is%20far%20away%20is,Zhejiang%20during%20the%20Yuan%20dynasty.&text=The%20Chinese%20Central%20Government%20in,regional%20autonomy%20in%20the%20country.

Tom Peters Nucore Steel

Chicago Tribune Excessive Layers

https://www.chicagotribune.com/news/ct-xpm-1987-04-13-8701280210-story.html

Ken Iverson 

https://en.wikipedia.org/wiki/F._Kenneth_Iverson

Wirth and Butterfield

https://www.researchgate.net/publication/351779810_Nucor_-Super-flat_Decentralized_Structure

Nucor historical sales

https://nucor.gcs-web.com/static-files/f4a4d95f-01ab-400a-bb3e-a81cd4ad4528

Stephen Pressfield

https://en.wikipedia.org/wiki/Resistance_(creativity)

07 Accountability and Authority Links and References

Commercial pilots with military experience

https://simpleflying.com/how-many-commercial-pilots-have-military-backgrounds/#:~:text=Today%2C%20it%20is%20estimated%20that,be%20attributed%20to%20multiple%20factors.

Commercial pilot training

https://www.indeed.com/career-advice/career-development/how-to-become-a-commercial-pilot

Pilots showing up drunk

https://nypost.com/2023/07/27/united-pilot-who-showed-up-drunk-for-flight-banned-from-flying/

Pilot suicide

https://www.vox.com/2015/3/26/8294971/pilot-suicide-crash

Flight Attendant Authority

Travel Tip: The Authority of Flight Attendants on Airplanes

Fast Food Error Rate

Order Accuracy

Glen Hauenstein Bio

https://news.delta.com/glen-hauenstein-president

Franchisee Chat Bot

https://www.quora.com/How-profitable-is-owning-a-McDonald-s-franchise

Subway Franchise Wars

https://www.reuters.com/business/retail-consumer/subway-struggles-get-big-new-franchisees-buy-its-us-sandwich-shops-2023-06-06/

How to Make $100,000 a Year as a Massage Therapist

Massage Envy

https://www.indeed.com/cmp/Massage-Envy/salaries?location=US%2FGA

Low Wage Workers

https://news.harvard.edu/gazette/story/2022/01/helping-trapped-low-wage-workers-employers-struggling-to-fill-spots/#:~:text=Forty%2Dfour%20percent%20of%20American,with%20little%20prospect%20for%20advancement.

Upward Mobility

The American Dream in crisis: Helping low-wage workers move up to better jobs

08 Starting Up is Hard to Do Links and References

80% of nail salons fail in the first 18 months 

Top 3 Reasons Why Beauty Salons Fail

Ford Timeline

https://corporate.ford.com/about/history/company-timeline.html

Detroit Automobile Company

https://en.wikipedia.org/wiki/Detroit_Automobile_Company

Henry Ford Company

https://en.wikipedia.org/wiki/Henry_Ford_Company

Ford Motor Company

https://en.wikipedia.org/wiki/Ford_Motor_Company

Ford attitude toward stockholders

https://www.nasdaq.com/articles/63-years-later-what-can-investors-learn-fords-1956-ipo-2019-01-16

Steve Jobs Managers

https://www.inc.com/jeff-haden/37-years-ago-steve-jobs-said-best-managers-never-want-to-be-a-manager-science-says-he-was-right.html#:~:text=Here’s%20Jobs%2C%20in%201985%2C%20on,didn’t%20work%20at%20all.

Steve Jobs IMDB

https://www.imdb.com/name/nm0423418/bio/

Steve Jobs Hiring Managers

https://qz.com/work/1152331/watch-a-young-steve-jobs-give-advice-on-management-and-leadership-at-apple-aapl

09 The Family Business Links and References

“Driver” management style

https://www.pmi.org/learning/library/personality-influences-way-address-challenges-6674#:~:text=Negative%20descriptors%20or%20weaknesses%20include%20domineering%2C%20controlling%2C%20insensitive%2C%20inconsiderate,Ford%20I%20and%20Charles%20Lindbergh.

Family Business Failure

https://www.score.org/resource/blog-post/11-reasons-why-family-businesses-fail#:~:text=Founders%20often%20leave%20the%20company,the%20collapse%20of%20the%20business.

Traits of strong family businesses

https://hbr.org/2019/06/6-traits-of-strong-family-businesses

Values system

Vision for the Future

Clarity on each level of involvement

Mutual understanding, respect and support

Decisions are made based on established best practices

Roles are clearly defined

Henkel, Lego Corp., 

70 percent of family businesses fail

https://www.netsuite.com/portal/resource/articles/business-strategy/taking-over-family-business.shtml#:~:text=Passing%20the%20baton%20isn’t,survive%20into%20the%20second%20generation.

10% make it to the third generation

Family Business Succession Planning: 3 Best Practices & A Review of the Statistics

Business life in the S&P average tenure is only 12 years.

Companies where two or more family members exercise control represents 90% of American Businesses

https://hbr.org/2021/07/do-most-family-businesses-really-fail-by-the-third-generation

Richard J Corman Wikipedia

https://en.wikipedia.org/wiki/Richard_J._Corman#:~:text=the%20railroad%20industry.%22-,Personal%20life,are%20from%20his%20third%20marriage.

Ramsey Solutions

https://www.ramseysolutions.com/business/going-into-family-business

Linkedin Protecting the Family Business

https://www.linkedin.com/pulse/how-handle-new-people-entering-business-family-josh-baron/

Mind tools: Terrible to work for a family business

https://www.mindtools.com/am9wr9t/working-in-a-family-business

Drivers must be willing to change

https://hbr.org/2002/12/why-entrepreneurs-dont-scale

Entrepreneurs hide bad news

https://inc42.com/entrepreneurship/entrepreneurs-hide-bad-news/

C-PTSD

https://www.millenialmom.net/post/do-you-have-ptsd-from-coping-with-your-narcissistic-parents

Bad Boss Stress Disorder

https://www.forbes.com/sites/forbescoachescouncil/2018/05/23/do-you-have-post-bad-boss-stress-disorder-pbbsd/?sh=e237711e7749

Family Business Pitfalls

4 Pitfalls of Your Kids Taking Over the Family Business

Family Business Communications Issues

https://www.grin.com/document/162972#:~:text=Poor%20communication%20in%20family%20businesses,excluded%2C%20and%20insufficient%20arrangements%20between

Death of the Owner

https://www.empathy.com/property-assets/when-a-business-owner-dies

Legal Issues when an owner dies

https://www.quora.com/What-happens-to-a-small-business-and-its-employees-when-the-owner-dies

Succession Planning

https://www.forbes.com/sites/markeghrari/2014/06/11/dont-let-your-business-die-with-you/?sh=23441eb61f13

Detroit Lions Ownership History

https://lionswire.usatoday.com/2020/06/24/a-history-of-the-detroit-lions-franchise-ownership/

10 Raising the Red Flag Links and References

Video

Metal Detectors in Plastic

https://www.sesotec.com/na/en-US/industries/plastics

Car Alarms

https://www.theatlantic.com/business/archive/2016/05/car-alarms-dont-work-why-so-common/482769/

Metal Detector Alarm Systems

https://commons.lib.jmu.edu/cgi/viewcontent.cgi?article=1400&context=cisr-journal

Metal Detector Effectiveness

https://www.ifsqn.com/forum/index.php/topic/46164-probability-of-detection-or-false-reject-rate-analysis/

Food Industry Forum

https://www.ifsqn.com/forum/index.php/topic/46164-probability-of-detection-or-false-reject-rate-analysis/

Emergency Mismanagement of the Lahaina Wildfire 

How Not To Fail: Alarm Systems

Chocolate Factory Explosion: How to Avoid Disaster

Uncovering the Ohio Train Wreck: The Railroad Defect Detector

Barwell Bale Cutter

Rubber Bale Cutter

11 Why Your Space Shuttle Blew Up Links and References

Lascaux Cave Drawings

https://www.khanacademy.org/humanities/ap-art-history/global-prehistory-ap/paleolithic-mesolithic-neolithic-apah/a/lascaux

The British Standards

https://en.wikipedia.org/wiki/British_Standards

US Federal Explosives Handling

https://www.atf.gov/explosives/apply-license

Columbia Disaster

https://en.wikipedia.org/wiki/Space_Shuttle_Columbia_disaster

Space Shuttle Operations

https://ntrs.nasa.gov/api/citations/20050172128/downloads/20050172128.pdf

Linda Ham

https://en.wikipedia.org/wiki/Linda_Ham

Decision Making at NASA

https://history.nasa.gov/columbia/Troxell/Columbia%20Web%20Site/CAIB/CAIB%20Website/CAIB%20Report/Volume%201/Part%202/chapter6.pdf

Normalization of Deviance

Normalisation of deviance

Flight and Ground System Specification Book 1

http://everyspec.com/NASA/NASA-NSTS-ISS-PUBS/NSTS_07700_VOLX_BK-1_RevM_4342/

Head of the Investigation

https://en.wikipedia.org/wiki/Harold_W._Gehman_Jr.

Current state of Space Travel

https://www.nasa.gov/ivv-current-projects/#:~:text=With%20the%20Artemis%20program%2C%20NASA,lunar%20surface%20than%20ever%20before.

12 Why Your Bank Shut Down Links and References

Wells Fargo Wikipedia

https://en.wikipedia.org/wiki/Wells_Fargo#Charity

Wells Fargo 2017

https://www08.wellsfargomedia.com/assets/pdf/about/investor-relations/annual-reports/2017-annual-report.pdf

Wells Fargo 2018

www08.wellsfargomedia.com/assets/pdf/about/investor-relations/annual-reports/2018-annual-report.pdf

Wells Fargo 2019

https://www08.wellsfargomedia.com/assets/pdf/about/investor-relations/annual-reports/2019-annual-report.pdf

John Stumpf

https://en.wikipedia.org/wiki/John_Stumpf

Carrie Tolstedt

https://en.wikipedia.org/wiki/Carrie_Tolstedt

Wells Fargo Credit Card Scandal

https://en.wikipedia.org/wiki/Wells_Fargo_cross-selling_scandal

Wells Fargo Fines

https://en.wikipedia.org/wiki/Wells_Fargo_cross-selling_scandal

Wells Fargo Shareholders

https://finance.yahoo.com/quote/WFC/holders?p=WFC

Chase Bank Shareholders

https://finance.yahoo.com/quote/JPM/holders?p=JPM

Bank of America Shareholders

https://finance.yahoo.com/quote/BAC/holders?p=BAC

13 Why Your Car Got Recalled Links and References

Takata Corporation

https://en.wikipedia.org/wiki/Takata_Corporation

Airbags became mandatory in 1998

https://lemonlawhelp.com/when-airbags-became-mandatory-in-cars/#:~:text=Airbags%20are%20a%20standard%20feature,that%20law%20went%20into%20effect.

Invention of air bags in 1952

https://en.wikipedia.org/wiki/Airbag#:~:text=Air%2Dfilled%20bladders%20were%20in,Office%20on%2018%20August%201953.

ZF Group

https://en.wikipedia.org/wiki/ZF_Friedrichshafen

Ignacio Lopez

https://en.wikipedia.org/wiki/Jos%C3%A9_Ignacio_L%C3%B3pez_de_Arriort%C3%BAa

Price Fixing Conspiracy

https://www.dispatch.com/story/business/2015/03/22/massive-price-fixing-among-auto/21394060007/

Relations between suppliers and OEM

https://www.prnewswire.com/news-releases/oem-supplier-relations-study-shows-strong-gains-for-toyota-and-honda-with-ford-nissan-fca-and-gm-falling-well-behind-300084605.html

Price fixing arrests NYT

https://www.nytimes.com/2013/09/27/business/9-auto-parts-makers-plead-guilty-to-fixing-prices.html

Cash flow issues

https://seraph.com/insights/the-real-problems-automotive-suppliers-are-dealing-with-and-what-they-can-do-about-it/

Wharton School: Hiding test data, hiding QC data, improper storage

What Caused Takata’s Airbag Problems?

Kieretsu system

https://www.investopedia.com/articles/economics/09/japanese-keiretsu.asp

American Kieretsu

https://hbr.org/1996/07/how-chrysler-created-an-american-keiretsu

Corruption and Bribery Risks

https://bac-2020.hoganlovellsabc.com/the-global-outlook/automotive-transportation

Takata 1B Fine

https://www.justice.gov/opa/pr/takata-corporation-pleads-guilty-sentenced-pay-1-billion-criminal-penalties-airbag-scheme

Corporate social responsibility

Death from the inside: An analysis of the murderous business strategy of Takata corporation

Largest Recall in History

https://www.visualcapitalist.com/cp/visualized-40-years-of-u-s-automobile-recalls/#:~:text=These%20faulty%20airbags%2C%20installed%20by,safety%20recall%20in%20U.S.%20history.

Chemistry Class

https://www.acs.org/content/dam/acsorg/education/resources/highschool/chemmatters/issues/2017-2018/April%202018/airbags-tg.docx#:~:text=The%20thermal%20decomposition%20of%20ammonium,airbags%20that%20eventually%20were%20recalled.

Biggest recall in history

https://www.nhtsa.gov/equipment/takata-recall-spotlight#:~:text=Overview,-Related%20Topics&text=Approximately%2067%20million%20Takata%20air,vehicle%20identification%20number%20(VIN).

Congressional Report

https://www.commerce.senate.gov/2016/2/congressional-investigation-finds-widespread-manipulation-of-takata-airbag-inflator-test-data

https://www.commerce.senate.gov/services/files/04c489c1-36e8-4037-b60b-c50285f3e436

Normal Distribution Calculator

https://onlinestatbook.com/2/calculators/normal_dist.html

People actually killed by air bags

https://www.nhtsa.gov/equipment/takata-recall-spotlight#:~:text=How%20many%20people%20have%20been,PSAN%20air%20bag%20inflators%20exploded.

Airbags reduced fatalities by 29 percent

https://www.iihs.org/topics/airbags

14 How to Kill a Famous Company Links and References

35th in the Fortune 500 list

https://images1.loopnet.com/d2/URg4bAc5QARbk-29nUcYSvGcpZzNpuBcV1IwKW_VZVk/document.pdf/

https://en.wikipedia.org/wiki/Firestone_Tire_and_Rubber_Company

Firestone and the Warlord

https://www.propublica.org/article/firestone-and-the-warlord-chapter-2

https://www.britannica.com/biography/Harvey-S-Firestone

https://novelinvestor.com/notes/men-and-rubber-the-story-of-business-by-harvey-firestone/

Harvey S. Firestone Quotes

https://www.brainyquote.com/authors/harvey-s-firestone-quotes

More Harvey Firestone Quotes

https://brandongaille.com/35-marvelous-harvey-s-firestone-quotes/

Ford increase worker loyalty

https://quizlet.com/explanations/questions/how-did-henry-ford-increase-worker-loyalty-and-impact-the-labor-movement-d518c036-e3061e40-ab97-4421-84d2-6c609fdbc064#:~:text=How%20did%20Henry%20Ford%20increase%20worker%20loyalty%20and%20impact%20the%20labor%20movement%3F&text=In%201914%20Henry%20Ford%20increased,efforts%20to%20undercut%20unions%20organizers.

Union

https://content.time.com/time/subscriber/article/0,33009,757747,00.html

Princeton Revisionism

https://www.dailyprincetonian.com/article/2022/12/firestone-library-rubber-exploitation-princeton#:~:text=Patterned%20after%20the%20antebellum%20U.S.,rubber%20%E2%80%94%20grueling%20and%20dangerous%20work.

EH Strobel

https://www.nytimes.com/1978/08/06/archives/battle-rages-over-recall-of-firestone-500s-firestone-fights-against.html

NYT Article

https://www.nytimes.com/1978/08/06/archives/battle-rages-over-recall-of-firestone-500s-firestone-fights-against.html

Firestone 500 History

https://www.autosafety.org/firestone-500-steel-belted-radials/

Firestone 721 History

https://www.washingtonpost.com/archive/politics/1978/12/26/firestone-official-warns-superiors-on-other-tire-models/469aaf7f-0bd8-47f2-9ce3-b3a6c2961a02/

Radial Tire

https://en.wikipedia.org/wiki/Radial_tire

Sears and Michelin agreement 1965

https://www.inventionandtech.com/content/radial-revolution-1

Harvard Business Review

https://hbswk.hbs.edu/archive/the-dynamics-of-standing-still-firestone-tire-and-rubber-and-the-radial-revolution

https://hbr.org/1999/07/why-good-companies-go-bad

Harbert College

https://harbert.auburn.edu/binaries/documents/center-for-ethical-organizational-cultures/cases/firestone.pdf

National Traffic Safety

https://www.autosafety.org/firestone-500-steel-belted-radials/

Bridgestone Sale

https://www.latimes.com/archives/la-xpm-1988-03-18-fi-1643-story.html

Ford Explorer Problem

https://en.wikipedia.org/wiki/Firestone_and_Ford_tire_controversy

It Started with a Handshake

15 How to kill a Different Famous Company Links and References

Eddie Lampert Transformco

https://www.google.com/search?gs_ssp=eJzj4tTP1TcwScsxKTJg9OJNTUnJTFXIScwtSC0qAQBmIghT&q=eddie+lampert&rlz=1C1CHBF_enUS830US830&oq=eddie+lampert&aqs=chrome.1.0i355i433i512j46i433i512j0i512l8.5816j0j7&sourceid=chrome&ie=UTF-8

Sears the Amazon of the 20th Century

https://globalfinancialdata.com/sears-the-amazon-of-the-twentieth-century

Sears historic photos

https://www.pennlive.com/news/g66l-2019/01/fdf24cfc267764/sears-roebuck-through-the-year.html

Sears still selling $2B/Year in 1991

https://www.nytimes.com/1991/03/12/business/wal-mart-keeps-gaining-on-sears.html

Institutional Investor article

https://www.institutionalinvestor.com/article/2bsxn8l0u5yr6zhelmhog/corner-office/eddie-lampert-shattered-sears-sullied-his-reputation-and-lost-billions-of-dollars-or-did-he

Sears timeline

https://www.cnn.com/interactive/2018/10/business/sears-timeline/index.html

Current Status

https://en.wikipedia.org/wiki/Sears_Holdings#:~:text=It%20filed%20for%20Chapter%2011,Sears%20Holdings%20Corporation%20was%20closed.

Sears Holdings Stock Price

https://finance.yahoo.com/quote/SEE.HM/

Sears Holdings going to Zero

https://finance.yahoo.com/news/sears-holdings-corp-shld-stock-171745936.html

Craftsman Tools

https://en.wikipedia.org/wiki/Craftsman_(tools)#:~:text=Originally%20a%20house%20brand%20established,owned%20by%20Stanley%20Black%20%26%20Decker.

Kenmore Brand

https://en.wikipedia.org/wiki/Kenmore_(brand)

ESL Investments

https://en.wikipedia.org/wiki/ESL_Investments

Transformco

https://en.wikipedia.org/wiki/Transformco

13 Sears stores remaining

https://en.wikipedia.org/wiki/Sears#:~:text=As%20of%20November%206th%202023,US%20territory%20of%20Puerto%20Rico.

Sears Mexico

https://en.wikipedia.org/wiki/Sears_Mexico

Eddie Lampert Forbes

https://www.forbes.com/profile/edward-lampert/?sh=5872807b546d

Old walmart eyesores

https://www.wnep.com/article/news/local/lackawanna-county/abandoned-walmart-getting-new-owner/523-53642d7b-6944-47dc-9034-5a929aefec6d

Walmart upgrade project

https://www.costar.com/article/828964486/walmart-completes-500-million-in-remodels-of-117-stores

Sears Corporate Identity

https://www.activewebgroup.com/what-happened-to-sears-a-lesson-in-branding/#gref

Sears corporate identity 

https://www.entrepreneur.com/growing-a-business/the-lessons-we-can-all-learn-from-searss-branding-blunders/321849#:~:text=With%20an%20outdated%20logo%20and,of%20America’s%20most%20iconic%20brands.

16 Technostress Links and References

Wikipedia

https://en.wikipedia.org/wiki/Technostress#:~:text=Technostress%20has%20been%20defined%20as,the%20introduction%20of%20new%20technologies.

Whatfix Article

https://whatfix.com/blog/beat-workplace-technostress/#:~:text=Technostress%20is%20anxiety%2C%20tension%2C%20or,in%20a%20healthy%2C%20productive%20way/

List of Microsoft Windows versions

https://en.wikipedia.org/wiki/List_of_Microsoft_Windows_versions

Work Shifting

https://hbr.org/2021/02/research-when-new-it-systems-shift-the-burden-onto-employees

Change Resistors

https://www.forbes.com/sites/forbescoachescouncil/2017/03/17/strategies-for-managing-employees-who-resist-change/?sh=1f3b44d16c71

Replacing Legacy Systems

https://www.techtarget.com/searchcio/feature/Replacing-vs-maintaining-legacy-systems

References from Chat GPT

Certainly! When writing about technostress and strategies to encourage technology adoption, it’s helpful to refer to reputable sources. Here are some references and sources that you might find useful:

• “Technostress: The Human Cost of the Computer Revolution” by Craig Brod:
• This book provides an in-depth exploration of technostress and its impact on individuals in the context of the computer revolution.
• “The Psychology of Human-Computer Interaction” by Stuart K. Card, Thomas P. Moran, and Allen Newell:
• This classic text delves into the psychological aspects of human-computer interaction, offering insights into user behaviors and attitudes towards technology.
• “The Human Side of Enterprise” by Douglas McGregor:
• While not specifically focused on technostress, this classic work discusses human motivation and behavior in the workplace, offering foundational principles for understanding employee attitudes toward technology.
• “The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies” by Erik Brynjolfsson and Andrew McAfee:
• This book explores the impact of technological advancements on the workforce and provides insights into the challenges and opportunities presented by automation and artificial intelligence.
• “Drive: The Surprising Truth About What Motivates Us” by Daniel H. Pink:
• Pink’s book explores human motivation, which can be relevant when considering strategies to encourage technology adoption. It discusses autonomy, mastery, and purpose as key motivators.
• Academic Journals:
• Explore articles in academic journals such as the “Journal of Organizational Behavior” and the “Journal of Computer-Mediated Communication” for more scholarly insights into technostress, technology adoption, and human-computer interaction.
• Industry Reports and White Papers:
• Check for reports and white papers from reputable organizations like the World Economic Forum, McKinsey & Company, and the Pew Research Center. These sources often provide valuable data and insights into technological trends and their impact on individuals and organizations.
• Online Platforms and Tech Blogs:
• Websites like Harvard Business Review, MIT Sloan Management Review, and TechCrunch often feature articles and analyses on the intersection of technology and workplace dynamics.

Remember to check the publication date of your sources to ensure that you’re drawing from recent and relevant information. Additionally, your organization’s library or academic databases can be valuable resources for accessing scholarly articles and books on the topic.

17 Consultants Links and References

https://en.wikipedia.org/wiki/Niccol%C3%B2_Machiavelli

Consideration of Consultants (Farming)

https://www.extension.iastate.edu/agdm/wholefarm/html/c5-60.html

Risks of Consutlants

https://www.huntersure.com/consultant-legal-risks/#:~:text=Negligent%20Advice&text=If%20any%20of%20the%20advice,personal%20injury%20claims%2C%20and%20indemnification.

Bar Rescue Success Rate

Bar Rescue Updates – Full Open or Closed List in 2024

18 Unknownership Links and References

https://finance.yahoo.com/quote/CSX/holders?p=CSX

https://finance.yahoo.com/quote/NSC/holders?p=NSC

https://www.norfolksouthern.com/

https://www.csx.com/

Strategic Planning

https://filecache.investorroom.com/mr5ir_nscorp/641/BOD%20Skills%20and%20Qualifications.pdf

The Smartest Person in the Room

https://www.kornferry.com/insights/briefings-magazine/issue-33/the-smartest-person-in-the-room#:~:text=So%2C%20for%20engineering%2C%20law%20or,deviation%20above%20average%2C%20around%20115.

High IQ is a liability

https://www.kornferry.com/institute/when-high-iq-liability-executive

19 Denial and Resistance Links and References

23% of the CEOs were fired for denying reality

https://www.popsci.com/boss-denies-reality-psychology/

Forbes Article

https://www.forbes.com/sites/lizryan/2016/11/22/five-things-most-leaders-are-in-denial-about/?sh=3079a3185de2

Conspiracy theories

https://theconversation.com/got-a-boss-who-denies-reality-a-behavioral-scientists-guide-to-tactful-truth-telling-87925

My Pillow Guy

https://www.usatoday.com/story/news/nation/2023/10/11/mypillow-ceo-mike-lindell-cant-pay-lawyers-election-defamation-case/71142124007/

https://www.newsweek.com/mike-lindell-bankrupt-mypillow-defamation-cases-1832931

Denial and Alcoholism

https://www.goodrx.com/conditions/alcohol-use-disorder/how-to-help-alcoholic-in-denial

Stephen Pressfield

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20 Lessons from Beer Links and References

Lessons from Beer

The Benedictines

https://static1.squarespace.com/static/5b9a9c82cc8fed86debba52b/t/5c54c0334e17b63fe299a838/1549058101795/History-of-monastic-brewing.pdf

William Gossett

https://en.wikipedia.org/wiki/William_Sealy_Gosset

Amazon

https://www.amazon.com/Mr-Beer-Premium-Gold-Homebrewing/dp/B001BCFUBU/ref=asc_df_B001BCFUBU/?tag=hyprod-20&linkCode=df0&hvadid=167124686369&hvpos=&hvnetw=g&hvrand=2346970289686012316&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9010767&hvtargid=pla-307315983569&mcid=46b64f92fd5f35fcac2194ac1efe6205&gclid=CjwKCAiAmZGrBhAnEiwAo9qHiTt24XH8BHpuVO64eTc2V5EB_yDITI1E8F2DrQbjOf3sHD4Dnzk6PxoCnVQQAvD_BwE&th=1

Beer Judge Certification Program

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Miller Brewery Tours. The last tour leaves at 4

https://www.millerbrewerytour.com/tour-information