Work Culture, Quality Systems and Business Travel

What Caused the Recycling Plant Meltdown?

Today’s project is to try to figure out what caused the Recycling Plant Meltdown in Indiana the other day. In our ongoing effort to try to understand human failure, there is no shortage of examples. Problem Statement This is what happened. A giant recycling plant full of plastics of some kind caught fire and basically […]

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Ohio Train Wreck: What Will Happen Next?

We’re going to predict what will happen next in the Ohio Train Wreck story. Due to our powers of prognostication, and our experience around various examples of organizational dysfunction, we can predict the future. Of course if you feel like rereading what we have already said on this please click back. www.jimshell.com/ Back Story Oh, […]

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Chocolate Factory Explosion: How to Avoid Disaster

Today we’re writing about the Reading Chocolate Factory explosion, and how to avoid disaster. Due to the tragic loss of life I will refrain from making too many Willy Wonka jokes. Also keep in mind that there have been no real public announcements yet pending the investigation. The politicians and talking heads are just now […]

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Ohio Train Wreck: Who are these people?

Now that we’ve thought a little about the East Palestine Ohio Train Wreck, it’s time to look at some of the people involved. We’ve already thought a bit about the hard working train crew that was operating the equipment. We’ve also thought about the yard crew that was putting the train together. Now we’re going […]

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Ohio Train Wreck: The Truth about Railroad Cars

We’re going to talk about railroad cars now, to be specific the truth about train cars. This applies in a general way to all train cars. But, specifically, a lot of it applies to those train cars that ended up in a pile in Ohio. Who am I to be telling you this? I was […]

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Uncovering the Ohio Train Wreck: The Railroad Defect Detector

Since we’re in the mood today we’re going to talk about the Railroad Defect Detector. We want to know more about its role in the Ohio Train Wreck. From the point of view of an ISO auditor, there is a lot to say about this as a “measuring device.” Let’s start with a story. True […]

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Dissecting Human Error: The Ohio Train Disaster

We’re going to look at the Human Error in the recent terrible Ohio Train Disaster. We know that this is still unfolding, and the authorities have yet to pinpoint the exact cause. But, we have a lot of information already, and we can make a few guesses about how the investigation is going to go. […]

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What to Know about Audit Findings

Audit Findings are anything an auditor finds. The best kind of finding is “in conformance” where the auditor determines the requirement, and then has evidence of conformity, and so you’re good. Here is what to know about Audit Findings. An opportunity for improvement is a possible improvement that is in the public domain that an […]

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What to Know ISO9001 Clause 5.3

Here is what to know about ISO9001 Clause 5.3, Organizational Roles and Responsibilities. This is one of the more interesting clauses of the ISO9001 standard, and one of the clauses we have the most fun with. Here is a discussion on the nuances of ISO9001 Clause 5.3, Responsibility and Authority. What to Know ISO9001 Clause […]

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How Not to Fail: The Core Compliance Platform

For the common good, I am laying out to you some information on how not to fail using the Core Compliance Platform. The Core Compliance Platform is a product of Core Business Solutions,  and is a “canned” ISO9001 quality system and work flow  that a lot of people are using. They actually have a variety […]

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