I was posed with a question the other day: how to address Configuration Management in AS9120? In essence, the client was having a customer self-audit and wanted some suggestions as to how to answer the following question: Describe how your firm manages parts obsolescence and manages configuration changes. So since I have some AS9120 exposure, […]
Auditor, like Audio and Auditorium, is derived from the Latin word meaning “shut up and listen.” But, because of who they are, sometimes auditors do the opposite of this, and it causes a lot of problems.
Here is a rundown on How Not to Fail at ISO9001–Clause 4.1, External Issues. The requirement is: The organization shall determine external and internal issues that are relevant to its purpose and its strategic direction. The organization shall monitor and review information about these issues. How to address this requirement: Well, the verbs here are […]
History of the ISO Standard First, a little history lesson. This is the History of ISO9001. This system started in the mid-19th century and was focused on shipping. If you were a manufacturer, and wanted to hire a ship to transport your goods you had a problem. This might be on some long voyage. You […]
This is not as interesting as some of the other things that have emerged from Wuhan in the past couple of years. . The Hubei Bridge Collapse will let us go through the thought process of cause analysis. This will let us better think about why this happened. Here is the video: Let’s start with […]
The question comes up, as it applies to ISO9001, what is failure? If it is in everyone’s interest that you succeed, and you get your piece of paper that says you are ISO certified, it means you didn’t fail, right? Well, I am going to give you an opinion, based on 500 ISO audits, based […]
Dear Design Engineer: I know you won’t read more than a few words of this, so I’ll get straight to the point. Design planning is for your own good. You can go back to what you are doing now, unless you want to know why. My Design Story You see, Design Engineer, I used to […]
My latest course, “How Not to Fail at ISO9001” is now available on Udemy, which is the famous online training and educational store. Here’s the link: https://www.udemy.com/course/how-not-to-fail-at-iso9001/learn/lecture/34733460#content This course is for newly appointed ISO coordinators, process owners, and other business professionals who need to know how to apply the clauses of the ISO standard to […]
Dear Production Manager: Sorry about all of the confusion around the ISO9001 stuff. You know it’s for your own good, right? I am trying to tell you how not to fail at ISO9001. You’re being asked by your conscientious ISO coordinator to put some time and effort into some system of documentation that you don’t […]
Dear Sales Manager: I am sure you’re excited about getting your ISO certification. The reality was that this was your idea, right? You needed it to go after some piece of business. The message of How Not to Fail at ISO9001 is important to you. Well, I have a couple of things for you. In […]
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