Dear Top Management Thanks for taking a few minutes to read this. Hopefully I can save you some effort by telling you how not to fail at ISO9001. I know you’re conflicted. You signed up for all of this with a set of expectations, and with some understanding of the cost, and not knowing the […]
Congratulations on being named to your new job. I wrote a book for you, and it’s about to be published. You can thank me later. If it makes you feel any better, there are a million active ISO certificates in the world, so there are a million of you. Check back later on jimshell.com for […]
After as much research I feel like doing, I can’t tell exactly where you are. I am going to go out on a limb and say that you are in China, where these things are made.This source says the sellers have quality inspectors and a lot of other employees over there doing supplier quality work. […]
Rather than wait in line at Covid testing, or go to the big box store to do shopping, I worked on my car. This is the story of what I did on Black Friday, formerly the busiest shopping day of the year, this year to be passed by Cyber Monday. 6:30 AM: Jack Up Car […]
A Play in One Act Time: 9PM on the 18th. The Project: Ordering online from the Big Box Hardware Store. I am on the phone with someone from customer service. Me: I’d like to check on my order. Customer Service Guy: Sure. Do you have your order number Me: No. Can you look it up? […]
From time to time we come across a case of credential fraud, and like to point it out. CE mark fraud is no exception. In this case, it comes in the form of this little airplane. It’s actually a clever toy. The wheels are attached to a little flywheel that stores the energy of a […]
A lot of companies have been getting into production of hand sanitizer lately. We’re talking about distilleries, breweries, and other businesses that handle solvents. They have good intentions, in that they are trying to be as helpful as possible in light of the current crisis. We ask this quesiton all the time in ISO-HELP.com. But, […]
As a public service, we are going to talk about the ISO9001 Fast Track Failure Modes. I’ve decided to write some more about this because it is important. “ISO9001 Fast Track” is where you go out and buy/borrow/download some quality system documentation. You then “adopt it.” Then give the registrar a call, tell them you […]
As an auditor I’ve been involved in about 40 first-time registrations for three registrars. I have another one coming up in a month or so. So, I have some things to say about ISO9001 Fast Track registration. These would be organizations who are trying to get ISO9001 registered as quickly as possible. . How the […]
The frequent viewers of this blog know that I love to finds situations where complex systems and people not doing their jobs come together. The following story in the realm of Online Auto Parts just happened to me, and I have mixed emotions about it. An earlier version of me would have been merely angry. […]
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