Available on Amazon: How Not to Fail at ISO9001

Congratulations! You’ve been given the job to do your company’s ISO implementation!. Now what? This book is written for you. It’s from a working ISO auditor, with over 500 audits with three global registrars, and it lays all of this out for you, along with a lot of stories and examples as to what to […]

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What to Know about Audit Findings

Audit Findings are anything an auditor finds. The best kind of finding is “in conformance” where the auditor determines the requirement, and then has evidence of conformity, and so you’re good. Here is what to know about Audit Findings. An opportunity for improvement is a possible improvement that is in the public domain that an […]

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Implementing an Internal Audit Program in ISO9001

The ISO standard does require you to “establish and maintain” an internal audit program. An added benefit to doing so is to help establish “controlled conditions” in the operation of your processes. The people that do the best job of the ISO stuff are the people that have the most effective audit program. So here […]

How To Prepare for an ISO audit at the last minute

This is a scenario I see all the time: The quality manager in a place leaves, and a replacement is hired right before the audit, (this may be you). There is a last minute panic about how to prepare for the audit. Quite often, not always, the new quality manager is less experienced and there are high expectations. This is a chance for the replacement to be the hero or heroine.