Available on Amazon: How Not to Fail at ISO9001

Congratulations! You’ve been given the job to do your company’s ISO implementation!. Now what? This book is written for you. It’s from a working ISO auditor, with over 500 audits with three global registrars, and it lays all of this out for you, along with a lot of stories and examples as to what to […]

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Why you can’t get your car fixed.

I was going to write you a nice post on the “Mom Taxi Rehab Strategy”, but it has turned into a post about why you can’t get your car fixed. In this case we are working with a well-loved but junky 2003 Dodge Caravan. I am getting it fixed up rather than buy some expensive, […]

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What to Know about Audit Findings

Audit Findings are anything an auditor finds. The best kind of finding is “in conformance” where the auditor determines the requirement, and then has evidence of conformity, and so you’re good. Here is what to know about Audit Findings. An opportunity for improvement is a possible improvement that is in the public domain that an […]

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What to Know ISO9001 Clause 5.3

Here is what to know about ISO9001 Clause 5.3, Organizational Roles and Responsibilities. This is one of the more interesting clauses of the ISO9001 standard, and one of the clauses we have the most fun with. Here is a discussion on the nuances of ISO9001 Clause 5.3, Responsibility and Authority. What to Know ISO9001 Clause […]

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How Not to Fail: The Core Compliance Platform

For the common good, I am laying out to you some information on how not to fail using the Core Compliance Platform. The Core Compliance Platform is a product of Core Business Solutions,  and is a “canned” ISO9001 quality system and work flow  that a lot of people are using. They actually have a variety […]

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Now Available on Udemy: How not to Fail at ISO9001

My latest course, “How Not to Fail at ISO9001” is now available on Udemy, which is the famous online training and educational store. Here’s the link: https://www.udemy.com/course/how-not-to-fail-at-iso9001/learn/lecture/34733460#content This course is for newly appointed ISO coordinators, process owners, and other business professionals who need to know how to apply the clauses of the ISO standard to […]

ISO9001 Fast Track Failure Modes

As a public service, we are going to talk about the ISO9001 Fast Track Failure Modes. I’ve decided to write some more about this because it is important. “ISO9001 Fast Track” is where you go out and buy/borrow/download some quality system documentation. You then “adopt it.” Then give the registrar a call, tell them you […]

Factors to Consider while Choosing an ISO9001 Registrar

I’ve worked as an auditor for three registrars. I “get audited” in my role as quality manager by a fourth. My consulting clients “get audited” by 5-6 others. Therefore I, a person with exposure to 10 different registrars, have something to contribute on the topic of choosing an ISO9001 Registrar.

Sleazy ISO Credentials and Product Safety

Here is another story of sleazy ISO Credentials, and it involves sunburn. In this particular case it also revolves around Ragbrai, the Register’s Annual Great Bicycle Ride across Iowa, which my daughter and I participated in the other day. She complained about sunburn after a day in the sun even after applying sunscreen. The picture […]