Here is a rundown on How Not to Fail at ISO9001–Clause 4.1, External Issues. The requirement is: The organization shall determine external and internal issues that are relevant to its purpose and its strategic direction. The organization shall monitor and review information about these issues. How to address this requirement: Well, the verbs here are […]
My latest course, “How Not to Fail at ISO9001” is now available on Udemy, which is the famous online training and educational store. Here’s the link: https://www.udemy.com/course/how-not-to-fail-at-iso9001/learn/lecture/34733460#content This course is for newly appointed ISO coordinators, process owners, and other business professionals who need to know how to apply the clauses of the ISO standard to […]
As an auditor I’ve been involved in about 40 first-time registrations for three registrars. I have another one coming up in a month or so. So, I have some things to say about ISO9001 Fast Track registration. These would be organizations who are trying to get ISO9001 registered as quickly as possible. . How the […]
In addition to my various auditing jobs, I also “get audited” once a year. I have far from a perfect record in this regard, but when I get a CAR (Corrective Action Request) I use it as a learning experience. This particular case is interesting in that it illustrates best practices, or lack of, with […]
Here is another story of sleazy ISO Credentials, and it involves sunburn. In this particular case it also revolves around Ragbrai, the Register’s Annual Great Bicycle Ride across Iowa, which my daughter and I participated in the other day. She complained about sunburn after a day in the sun even after applying sunscreen. The picture […]
Invariably the companies that do the best job at ISO9001 are the ones with the strongest internal audit program. Here are four examples.
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