How Not to Fail: The Titan Submersible Failure Modes

We’re finally at part 4 of our series on our exercise in developing an ISO9001 quality manual for the Titan Submersible. We’re far enough along at this point to be able to identify a few potential failure modes in this tragic incident. If you’re interested in going back through these, for illustration purposes, feel free […]

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How To Prepare for an ISO audit at the last minute

This is a scenario I see all the time: The quality manager in a place leaves, and a replacement is hired right before the audit, (this may be you). There is a last minute panic about how to prepare for the audit. Quite often, not always, the new quality manager is less experienced and there are high expectations. This is a chance for the replacement to be the hero or heroine.