Here is the story of the System Fail: Online Ordering Ace Hardware Version on Christmas Eve. We have talked about a similar story before on this blog, and were it not infuriating, I might almost be happy about another opportunity to complain about it. Here is the Story It’s possible that I need one of […]
A Play in One Act Time: 9PM on the 18th. The Project: Ordering online from the Big Box Hardware Store. I am on the phone with someone from customer service. Me: I’d like to check on my order. Customer Service Guy: Sure. Do you have your order number Me: No. Can you look it up? […]
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